Privacy policy

Art. 1 General Provisions

Art and Therapy Institute Ltd. is committed to securing the confidentiality and protection of your personal data as a Data Privacy Administrator you provide to us. This Policy explains when and why we collect personal information ("personal information" and "personal data" are used as identical terms in this Policy) for people who visit our site and use our services, how we use it, to reveal it to others and how we keep it. We may change this Policy at certain times, so please make sure you are familiar with the current Privacy Policy. By using our site and the services provided by you, you agree to be bound by this policy.
Any questions related to this Policy can be sent to e-mail:

Art. 2 For the Administrator

Institute of Art and Therapy Ltd. offers services in the field of psychological counseling, training in various holistic and academic methods, publication of books, creation of children's creative workshops, distribution of books, etc. Address of management: 1000 Sofia, Vitosha 65.

Art. 3 How we collect personal information from you

We receive information about you when you use our site, for example, when you make an inquiry or when you request, order and use the services provided on the site.

Art. 4 What kind of personal information we collect

We only collect basic personal data for you that do not include special categories of personal data ("sensitive data"). The personal information we collect may include the name, address, e-mail address, telephone number, other data required by the Accountancy Act and other laws as well as information about which pages are visited and when.

Art. 5 Why we need your data

We need to know your personal data in order to provide you with the services offered through this site within the framework of a contract between us in connection with the provision of such information as well as information you have requested or explicitly agreed to. We will not collect personal data that we do not need for the above purposes.

Art. 6 How to Use Your Information

We may use your information to:

• We provide you with the services you have requested, including processing your orders and fulfilling our obligations arising from the contractual relationship between us under the terms and conditions;
• We provide new information directly related to the services you have requested,
• We respond to inquiries and provide you with information you have requested, including help with resolving issues that have arisen in connection with your inquiries,
• We look for your opinions or comments about our services and products / trainings;
• We do statistical analyzes and other analyzes to improve our services,
• We ensure that you retain your interests in the use of our site or services,
• To let you know about changes to our terms of service, privacy policy, or our services.

Art. 7 How long do we keep your information

We keep your personal data only as long as and for as long as it is necessary for the relevant activity for which it is provided or as provided in a contract between us, subject to the requirements and deadlines provided for in the Accountancy Act, Tax Laws and other applicable acts normative acts in the Republic of Bulgaria.
The data you have provided for marketing purposes is retained while you notify us that you no longer wish to receive the relevant information from us.
Once the goals of processing your personal data have been met, we destroy them.

Art. 8 Who has access to your information

We will not sell, rent or share your information with third parties for marketing purposes.
We may transfer your information to third parties - service providers, subcontractors, and other affiliated organizations for the sole purpose of performing tasks and providing services to you on our behalf.
However, when we use third-party service providers, we only disclose the personal information that is required to provide the service and we have a contract with the third party that requires it to keep your information and not to use it for your own direct marketing purposes.
We will not provide your information to third parties for their marketing purposes unless you have requested this, or are required by law, legal action or to prevent fraud or other crime.
We work with a variety of third-party service providers to provide you with quality and reliable services. When you search for or purchase one of these services, the third-party service provider will use your information to provide you with information and fulfill the obligations that arise in connection with such services. In some cases, they will act as data administrator of your information, so we recommend that you familiarize yourself with their Privacy Policy. These third-party service providers will share your information with us and we will use it in accordance with this Privacy Policy.
Providing your data to public authorities can only be done in the cases provided for by law and in a volume that does not exceed the purposes for which they are requested. The Personal Data Protection Commission exercises legal control over the process of processing personal data and we provide full access to the personal data registers kept by us under the legal conditions for doing so.

Art. 9 Where we process your data

All personal data we process is processed in Bulgaria, but for hosting and maintenance purposes this information is located in Bulgaria. Third parties do not have access to your personal data, unless required by law.

Article 10 In which cases will we contact you

You have a choice whether to get information from us or not.
We may contact you freely when and in so far as is necessary for the performance of the services you have requested, the contractual obligations between us to provide new information directly related to the services you have requested in response to Your inquiries, for the purposes of preserving your interests in connection with the use of our site or services or on the basis of a legal requirement.
We will not contact you for marketing purposes by e-mail, telephone, text, or mail unless you have given us your prior explicit consent or the communication is directly related to you and meets the requirements of the General Regulation protection of personal data (Regulation (EC) 2016/679),

Article 11 How you can access, correct or delete your personal data

You have the right at any time to ask us:
• access to your personal data collected in the process of providing and using the services, including: confirmation that we process your personal data, what categories are, the purposes of that processing, and the recipients to whom the data is disclosed, and a copy of your personal data being processed and their source;
• Correcting information you have requested with us when it has become inaccurate or outdated, e.g. your email address, and any other information,
• deletion or blocking of your personal data when processing does not meet the requirements of the Personal Data Protection Act or the General Data Protection Regulation (Regulation (EC) 2016/679),
• Notification of such correction, deletion, or blocking of the third parties to whom your personal data has been disclosed, unless this is impossible or involves excessive effort. The action you want to access, correct, delete, or block personal information is solely with respect to your personal data. It's free.
To request access, rectification, deletion, or blocking of your personal data we process, you must send us a written application containing:

1. name, address and other identification data of the individual concerned;
2. a description of the request;
3. preferred form for provision of the information under Art. 28, para. 1;
4. Signature, date of filing of the application and address for correspondence.
5. a power of attorney certified by a notary when submitted by an authorized person. The application can also be signed with an electronic signature.

The application is sent to email:

We will execute your request for access, correction, deletion or blocking within 14 days, subject to legal requirements and exceptions in this regard.
You will be notified of the decision to perform the requested action or the refusal to do so, as required by law. The notification will be sent to you by post with acknowledgment of receipt, or you may receive a personal signature.

Article 12 How can you file an objection or complaint against the processing of personal data

In the cases provided by law, you are entitled to:
• You object to us against the processing of your personal data if there is a legitimate reason for doing so; where the opposition is justified, the personal data of the individual concerned can no longer be processed;
• oppose the processing of your personal data for the purposes of direct marketing;
• be notified before your personal information is disclosed for the first time to third parties or used on your behalf for the purposes of the preceding paragraph of this article, giving you the opportunity to object to such disclosure or use.
If you wish to make any complaint about the way your data is processed, you can contact us at If you are not satisfied with our response or do not believe that we are processing your data in a lawful way, you can contact the personal data protection authority - the Personal Data Protection Commission.

Commission for Personal Data Protection
Address: Sofia 1592, "Prof. 2 Tsvetan Lazarov
tel .: 02/915 35 18, 02/915 35 15, 02/915 35 19, fax: 02/915 35 25
Web site:

Article 13 Security measures available to protect your information from loss, misuse or alteration

When you give us personal information, we take action to ensure that it is handled in a secure manner. When you are on a secure page, a lock icon will appear at the bottom of the web browser.
Non-sensitive information (your email address, etc.) is usually transmitted over the Internet, and can never be guaranteed 100% security. In this regard, while we strive to protect your information, we can not guarantee the security of the information you send us, and you do so at your own risk. Once we receive your information, we make every effort to ensure its security in our systems.

Article 14 Profiling

We will not use automatic decision-making or profiling. Art. 15 Using cookies

the web site of does not use cookies.

Article 16 Links to other sites

Our web site may contain links to other Web sites managed by other organizations. This privacy policy applies only to our site so that we encourage you to read the privacy statements of the other websites you visit. We are not responsible for the security policy of other websites, even if you use links from our site to access them.
Additionally, if you have come to our website through a third-party site, we can not be held responsible for the privacy policy and practices of the third party's site owners and administrators, and we encourage you to review its Privacy Policy.

Art. 17 Transferring personal information outside Europe

As part of the services we provide to you, the information you provide to us may be transferred to countries outside the European Union (the "EU"). These countries may not have similar privacy laws as Bulgaria. By submitting your personal data, you agree to such transfer, storage, or processing. If we transfer your information outside the EU in this way, we will take appropriate security measures to ensure the protection of your personal information in accordance with this Privacy Policy.
If you use our services while outside the EU, your information may be transferred outside the EU to provide you with these services.

Article 18 Revision of this Policy

We review this Policy regularly to ensure quality and legitimate protection of your personal data. This Policy was last updated in March 2018 and is in line with the General Data Protection Regulation (Regulation (EC) 2016/679).